Privacy Policy
At OUTLET, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, shop through our online store, apply as a vendor, or contact us for collaborations and enquiries. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect personal information when you interact with our website, including when you make a purchase, apply as a vendor, or contact us.
Personal Information
This may include:
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Name
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Email address
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Phone number
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Billing and shipping address
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Payment information
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Business or brand information (for vendor applications)
Payment information is processed securely through third-party payment providers. OUTLET does not store full payment card details.
Vendor & Collaboration Applications
If you apply to sell on OUTLET or contact us regarding partnerships, collaborations, or markets, we may collect additional information such as:
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Brand or business name
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Portfolio links or social media profiles
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Product descriptions or images
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Business contact details
This information is used solely for reviewing applications and managing partnerships.
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
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IP address
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Browser and device information
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Pages visited and time spent on the website
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Website interaction data
This information helps us understand how visitors use our website and allows us to improve user experience.
2. How We Use Your Information
We use the information we collect for purposes including:
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Processing and fulfilling orders
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Managing customer accounts and purchases
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Reviewing vendor applications
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Responding to enquiries, collaboration requests, or customer support questions
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Communicating updates about orders, services, or events
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Sending marketing communications if you have opted in
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Improving our website, platform, and services
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Preventing fraud or misuse of our platform
3. Sharing Your Information
OUTLET does not sell or rent personal information to third parties. However, we may share information with trusted service providers when necessary to operate our platform, including:
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Payment processors to complete transactions
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Shipping or logistics partners to deliver orders
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Website hosting and technical service providers
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Analytics services that help us understand website usage
These providers only receive the information required to perform their services and are expected to handle your data securely.
4. Cookies and Website Tracking
Our website may use cookies and similar technologies to improve functionality and user experience. Cookies may be used to:
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Remember user preferences
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Enable website features
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Analyse website traffic and performance
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Improve the online shopping experience
You may choose to disable cookies through your browser settings, although some parts of the website may not function properly.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. This includes using secure systems and limiting access to personal data where appropriate. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Third-Party Services and Links
Our website may contain links to third-party websites, platforms, or services. OUTLET is not responsible for the privacy practices or content of these external websites. We encourage users to review the privacy policies of any third-party sites they visit.
7. Your Rights and Choices
You may request to:
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Access the personal information we hold about you
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Correct or update your information
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Request deletion of your data where applicable
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Unsubscribe from marketing communications at any time
Requests can be made by contacting us using the details below.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or website functionality. Updates will be posted on this page with a revised date.